011 第一回：危機管理-事件1-電話來了! 文法1：If things are busy in the office, you shouldtell them in polite way 文法2：I wish Judy was here
021 第二回：危機管理-事件2-不同主張 文法1：20% off 文法2：tart asking v.s. start to ask
030 第三回：危機管理-事件3-電腦當機 文法1：should v.s. could v.s. would 文法2：describe what issue you have
039 第四回：誤會大了! 文法1：there has been a misunderstanding. 文法2：that’s not mine
048 第五回：報告時，電腦故障了 文法1：that 文法2：Since
059 第六回：火災警報器響了 文法1：go off. 文法2：Mr. Brown had been smoking
069 第七回：簡潔扼要地報告老闆 文法1：keep her in the picture. 文法2：as quickly as possible
080 第八回：下份工作在哪 文法1：it was me who got rid of her.. 文法2：being able to make free phone calls
EZ外語工具書特賣
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